Privacy policy

At Defada we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services. We strive to create a safe and secure shopping experience for all of our customers.

1. Information We Collect

We collect the following types of information to ensure we can serve you better:

  • Personal Information: This includes your name, email address, phone number, shipping address, and payment details. We collect this information when you make a purchase, sign up for our newsletter, or contact our customer support.

  • Usage Data: We also collect information about how you interact with our website, such as browsing patterns, page views, and time spent on our site. This helps us improve our services and personalize your experience.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences and provide tailored recommendations based on your past visits.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: Your personal details are used to process and fulfill orders, including shipping and billing.

  • To Improve Customer Experience, we use your information to personalize your shopping experience, send you product recommendations, and improve our website’s functionality.

  • Marketing and Promotions: With your consent, we may send you promotional emails about new arrivals, special offers, and exclusive deals. You can opt-out of these communications at any time.

  • Customer Support: We may use your contact information to respond to your inquiries, provide customer service, or address any concerns you may have regarding your purchases or our products.

3. How We Protect Your Information

We take your privacy seriously and implement various security measures to protect your personal data:

  • Encryption: We use secure, encrypted connections (SSL) to protect your personal and financial information during transactions.

  • Secure Storage: Your data is stored on secure servers, and we follow strict access protocols to ensure only authorized personnel can access it.

  • Third-Party Security: Any third parties we work with (e.g., payment processors, shipping carriers) also implement strong security measures to protect your information.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or share your personal data with third parties for marketing purposes. However, we may share your information in the following circumstances:

  • With Service Providers: We share your information with trusted third-party partners who assist in processing orders, shipping products, or managing payments. These partners are required to maintain the confidentiality of your data.

  • Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, as well as the safety of our customers or the public.

5. Your Rights

You have the following rights regarding your personal data:

  • Access and Correction: You can access and update your personal information at any time through your account on our website or by contacting us directly.

  • Opt-Out: You can opt out of receiving promotional emails or marketing communications by clicking the "unsubscribe" link in any email or by contacting us.

  • Data Deletion: If you wish to delete your account or request that we delete your personal information, please contact us. We will process your request as required by applicable laws.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.  We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please feel free to contact us:

📧 Email: Defada@Outlook.com